Jazeera Airways is looking for IT Support Specialist(s) who would be responsible for all aspects of network administration including servers, desktop systems, security systems, communications, office systems and hardware/software.

In addition to above, the position is also responsible for first level support of outsourced applications and co-ordinate with service provider to resolve the user problems.

Responsibilities and Duties:

• Handle all related matters to Jazeera Terminal enterprise network and system monitoring, management, maintenance and configuration.
• Handle network administration (including backup, security management, user account management, e-mail systems including e-mail, web server, internet access, office systems and applications support).
• Support server, network and desktop hardware, software and applications.
• Roll out hardware and software to ensure optimal deployment of resources.
• Plan, implement, and support the network and computing infrastructure plan.
• Support Remote station offices for any IT related problems.
• Support any other software/hardware platform for business.
• Provide IT support for check-in, immigration, customs and security systems.
• Handle CCTV system installation and support.
• Perform any additional IT systems related business work not specifically mentioned in addition to above as necessitated by overall business objectives and requirements of the organization



Requirements and Qualifications:

• Bachelor’s Degree or High Diploma in Computer Science or equivalent.
• Minimum 5 years of experience in technical support included 2 years in System and Network administration.
• Demonstrate a good knowledge of Windows servers and desktop products, setting up remote access for users and PBX systems.
• Ability to administer a 200+ node network including firewalls, VPN, networked printers and photocopiers, UPS, CCTV etc.
• Ability to provide application level support and vendor co-ordination for user problem resolution
• Ready to work in a different schedule as assigned by Manager and based on the operational needs.
• Excellent communication skills in English.
• Have a valid Kuwaiti driving license.